Privacy Policy
Introduction
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law protects You under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalised initials have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
Definitions:
– Account: A unique account created for You to access our Service.
– Company: Refers to Cybersecure Solutions, also referred to as “We”, “Us”, or “Our”.
– Cookies: Small files placed on Your device to collect browsing information.
– Country: Refers to Australia (specifically: Australian Capital Territory).
– Device: Any internet-connected device such as a phone, tablet, or computer.
– Personal Data: Any information that identifies an individual.
– Service: The website and any related services provided by Us.
– Service Provider: Third parties that process data on Our behalf.
– Usage Data: Automatically collected data such as IP address, browser type, visit duration, etc.
– Website: Refers to https://cybersecuresolutions.com.au/
– You: The individual or organisation using our Service.
Collecting and Using Your Personal Data
Types of Data Collected:
Personal Data may include:
– Name
– Email address
– Phone number
– Address, City, State, Postcode
– Any other info voluntarily submitted by You
Usage Data includes:
– IP address
– Browser/device details
– Time spent on pages
– Access logs
– Device identifiers
Tracking & Cookies:
We use cookies and similar technologies (web beacons, tags, scripts) to improve our Service and gather insights. You can disable cookies in your browser settings, but this may affect functionality.
Use of Your Personal Data
We may use your data for:
– Providing and maintaining our Service
– Managing Your Account
– Fulfilling purchases and contracts
– Communicating with You (email, calls, SMS, notifications)
– Marketing similar products/services (unless You opt out)
– Processing feedback, queries, or complaints
– Internal analysis and service improvement
– Business transfers or restructuring
– Other lawful purposes with Your consent
Disclosure of Your Personal Data
We may share Your data:
– With trusted service providers
– With affiliates and business partners
– In case of business transfer (merger, acquisition)
– If legally required (law enforcement, court orders)
– To protect Company rights, users, or public safety
– With Your consent
Overseas Data Disclosure
Your personal data may be transferred to or stored in countries outside Australia, such as [insert country names if known, e.g., United States, Singapore], where data protection laws may differ.
We take reasonable steps to ensure that overseas recipients handle your personal data in compliance with the Australian Privacy Principles.
Retention of Personal Data
We retain personal data only as long as necessary to fulfill purposes outlined in this Policy, or as required by law.
Access, Correction, and Deletion of Your Data
You have the right to:
– Access the personal information We hold about You
– Request corrections to inaccurate, outdated, or incomplete data
– Request deletion, unless restricted by legal obligations
To exercise these rights, contact us using the details below.
Complaints & Resolution Process
If You believe your privacy has been breached:
1. Contact us using the details below.
2. We will investigate your complaint and respond within 30 days.
3. If You are unsatisfied, You may refer the complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Data Security
We implement commercially reasonable security measures. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Service is not intended for anyone under the age of 13. We do not knowingly collect data from children. If we become aware, we will delete such information promptly.
Links to Other Sites
We are not responsible for the privacy practices of other websites linked from our Service. Please review their policies individually.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date. We encourage You to review it regularly.
Contact Us
If you have questions or concerns regarding this Privacy Policy, you may contact us:
– Email: info@cybersecuresolutions.com.au
– Website: https://cybersecuresolutions.com.au/contact-us/
– Phone: +61 466 39 7314
– Address: 76 Churcher Crescent,
Whitlam ACT 2615